An example of the routine work behind every managed service.
What we do
Services
Pick one or combine them. Every service is billed monthly or yearly at a price agreed up front.
Select a layer of your setup
kept away from the server
Managed servers
Dedicated servers and VPS sized to your workload. We install, configure, patch and look after them, from the operating system up to the web and database stack.
Dedicated servers and VPS, sized to your workload
Installation and configuration
Security updates and patching
The operating system up to the web and database stack
Everything from the operating system up to the web and database stack. We install, configure, patch and look after dedicated servers and VPS sized to your workload.
Where are my backups kept?
Away from the server they protect. Your files and databases are backed up on a schedule, and we restore them when you need them.
How do I ask for a change?
Email us what you need. We confirm, do the work and let you know when it is done.
Do you look after WordPress sites?
Yes: core, theme and plugin updates, a check after every change, and fixes when something breaks.
Can you handle our domains too?
Yes. Registration, renewals and DNS, managed together with your hosting so nothing lapses unnoticed.
How does billing work?
Every service is billed monthly or yearly at a price agreed up front. Invoices are in euro and payable by bank transfer, and your full history is in the client portal.
How do I sign in to the client portal?
Use the email address we send your invoices to. We email you a one-time link, so there is no password to remember.